1. Carrier Information & Documents The carrier agrees to provide accurate, complete, and current business, operating, insurance, equipment, and other documents reasonably required for dispatch services. The carrier is responsible for ensuring that all information and documents submitted to S&S; Brothers LLC are accurate and up to date.
2. Confidentiality S&S; Brothers LLC will make reasonable efforts to protect confidential business information provided by carriers in connection with dispatch services. Carriers should not submit passwords, banking credentials, payment-card information, or other unnecessary sensitive information through website forms or email.
3. Service Termination Either S&S; Brothers LLC or the carrier may terminate the dispatch relationship in accordance with the applicable service agreement. Any outstanding fees for services already provided remain due after termination. Termination does not create an automatic refund of previously paid service fees.
4. Limitation of Liability S&S; Brothers LLC is not responsible for losses, delays, missed appointments, lost revenue, or other damages resulting from circumstances outside its reasonable control, including broker cancellations, shipper or receiver delays, market changes, equipment failures, accidents, weather, road closures, or other transportation-related events.
5. Changes to Services and Terms S&S; Brothers LLC may update its services, pricing, policies, or these Terms & Conditions from time to time. Updated terms may be posted on the website and/or communicated to existing customers when appropriate.
6. Acceptance of Terms By submitting the Carrier Setup form, requesting dispatch services, or entering into a dispatch service agreement with S&S; Brothers LLC, the carrier acknowledges that it has read, understood, and agrees to the applicable Terms & Conditions and Service Policies.
